Facilitation Skills for Leaders
It is no longer effective to lead by command. Instead, managers need to cultivate people and help them share their ideas in productive ways. Designed specifically for experienced managers and team leaders, this workshop will help you build skills and practice the tools of the trade that will hone your abilities as a facilitative leader.
This course qualifies towards the following certificate(s):
- Public Sector Management
- Communication and Negotiation
- Strategic Leadership
- Executive General Management
- Executive Development
Special Features
You will gain hands-on facilitation experience, and receive feedback on your skills.
Takeaways
Attending this workshop will enable you to:
- facilitate dialogues that generate trust and commitment
- keep group discussions on a focused and productive track
- identify and overcome barriers to participation
- encourage people to contribute their knowledge and ideas
- employ key decision making techniques
- choose the most appropriate decision making style for the desired outcome
- assess and manage the effectiveness of a meeting
- increase accountability for ongoing results
- foster a collaborative environment
Course Content
- Strategies and styles of effective facilitation: best and worst facilitator practices
- Engaging participation: managing group dynamics, techniques for group interaction, facilitating conference calls
- Facilitating effective decision making
- Leading productive meetings
- Fostering constructive conflict
- Facing challenges: initiating risky conversations, silence and interruptions, building trust


